Parking Attendant - Shift Lead

Job Description:

We are seeking a reliable and customer-oriented Parking Attendant to join our team. As a Parking Attendant, you will be responsible for ensuring efficient traffic flow, providing exceptional customer service, and maintaining order within our parking facilities.

 

Responsibilities:

Directing Traffic: Guide vehicles to available parking spaces using hand signals, signage, or verbal instructions to ensure smooth traffic flow and prevent congestion.

 

Collecting Fees: A few positions will require attendant collect parking fees from customers, issue tickets, and provide accurate change when necessary.

 

Enforcing Regulations: Check parking passes and help guide those to the proper parking area. Monitor parking areas to ensure compliance with parking regulations and enforce policies regarding parking violations, such as unauthorized parking or overstaying.

 

Assisting Customers: Offer assistance to customers in finding parking spaces, provide directions, and address any inquiries or concerns they may have courteously and professionally.

 

Maintaining Cleanliness: Keep parking areas clean and orderly by removing debris and reporting any full trash receptacles, maintenance or safety issues to Parking Supervisor.

 

Radio use: Speak clearly and thoroughly read the Radio Etiquette guidelines. Remember all radio transmission should stop during a CODE ADAM.

 

Security Measures: Keep a vigilant eye on parked vehicles to deter theft, vandalism, or other security threats. Report any suspicious activities to Parking Supervisor, security or law enforcement.

 

Other Helpful Qualities:

Previous experience in a customer service role preferred.

Ability to remain calm and composed under pressure.

Basic math skills for handling cash transactions preferred.

Physical stamina to stand and walk for extended periods.

Willingness to work flexible hours.